If you work in the waste or transport industry, have you:
Experienced equipment’s small problems become big problems?
Operators’ mild annoyances become severe irritation?
Or maybe, interdepartmental misunderstandings turning into a complete communication breakdown?
FIRMUS Group’s In-field Service Technician (Melbourne), Warren Bradley, has encountered and resolved these scenarios many times over, so that our clients and their operators have equipment that runs smoothly and at capacity.
Returning to the role of In-field Service Technician (Melbourne), Warren is looking forward to being back out in the field with the people who operate vac truck equipment each day.
When asked what he’d like to achieve when on-site, Warren replied “Being the conduit between the client and their operators, whereby the issues that frustrate everyone can be rectified over time and all parties are happy.”
Warren executes our clients’ on-site service/repair requirements by:
1. Identifying and rectifying little problems before they turn into big issues
2. Paying close attention to detail
3. Providing value-add services to exceed customer expectations
We are very pleased to have Warren represent FIRMUS Group on-site with our customers. Warren is available now for on-site service and repair work.
To book in your unit’s in-field service or repairs in the Melbourne region, contact FIRMUS Group on 1300 294 253 or online here.
Industry Experience: Warren Bradley
Warren is a trade certified heavy duty diesel technician (certificate 3) and has worked on vacuum trucks for over five years. Before working with FIRMUS Group, Warren spent over 15 years in the mining sector in Northern Western Australia, working with blue-chip companies BHP, Rio Tinto, Roy Hill, and Fortescue.
